The following is based on a real life example.
Imagine you are sitting in a training session, it could be an in-house training course or it could be a business school session. The tutor then provides you with the following information and asks you to answer the question at the bottom.
You are market leader in your chosen industry. Your company is the benchmark in your industry and universally known within that sector, you are considered the one to beat. Management have set aggressive growth targets and want to double the profitability within two years. However you have recently discovered that 70% of your workforce is over the age of 50 and three of the board directors who have steered the company to this enviable position will retire within two years.
Should the question that this company asks itself be a) what is the value of knowledge management to our company or b) what is the future of our company without knowledge management?
I know that you will think that no company who is in such a dominant position within its chosen industry could allow itself to be in such a precarious position but trust me, that is exactly what one company woke up to find.
The Knoco family
I am currently working with Stephanie from Knoco Canada and Abdulhameed from Knoco Gulf. The depth of understanding of knowledge management, the industry we are working with and the local culture resulted in the client describing the piece of work when it was delivered as ‘brilliant’. The photo shows the three of us enjoying coffee (I am the ugly one in the middle).