July 29, 2009

Knowledge Transfer

Knowledge transfer is something that interests most of us at some time or another. I recently received an invite to create and deliver a workshop for a public audience at the request of a government agency on knowledge transfer. I am sure you will find this video interesting as it highlights the need to understand the context behind the knowledge being transfered.

July 24, 2009

On Vacation With Limited Access

I am currently on vacation with very limited access to the internet. Sorry if you were following my blog and were missing the postings.

July 16, 2009

Key Knowledge and the Great Wall of China

I had been taught at school that the Great Wall of China was built to keep invaders out but I kept thinking to myself how would that work? If you think about it, no matter how high a wall is, someone can climb over it. Then I decided to view it as a key knowledge issue.

If you imagine you were in charge of China's defense and needed to know the key knowledge to prevent your country being invaded it might be something like this. It might not be how to keep them out but rather how to stop them becoming an effective force once they got in. The key knowledge was that an invading force required horses to be effective (they were the tank or fighter aircraft of their day). So if you could stop horses getting into the country you would prevent invasion and conquest.

Thus the Great Wall of China was not build to stop soldiers getting into the country but to stop horses getting into the country!

Sometimes the key knowledge we need isn't immediately obvious.

Knoco Ltd

July 14, 2009

KM Webinar Over Subscribed

Just found out that demand for places on tommorrows webinar on how to impliment knowledge management has been so great that it is now over subscribed. We have scheduled a second webinar for 6th August just to cope with the demand.

Knoco Ltd

I am amazed at the very high level of interests that these webinars are creating. We have repeated the topic of the prevous webinar to a full audience again. The next one, on another topic, is scheduled for mid September 2009.

Knowledge Management Assists Developing Countries

I viewed with interest a government agency in the UK wishing to engage a Service Provider to establish and manage a major new Climate and Development Knowledge Network ("Climate Network") to deliver a set of knowledge management, research and tailored advisory services for developing countries.

I don't know what pleased me most, the use of knowledge management in such a vital area or the agency was prepared to supply this service to developing countries.

Knoco Ltd

July 13, 2009

Culture and Knowledge Management

Culture is the key to knowledge management.

You can have the best technology, the best processes and the most appropriate roles but if the culture doesn't support knowledge management you may very well be disappointed with the results. Think about it like gardening or farming. You have to prepare the soil before you plant anything, culture is the soil of the modern organisation's. Without the correct type and consistency of soil, your knowledge management is unlikely to thrive.

Knoco Ltd

July 9, 2009

Decisions Are The Life Blood Of An Organisation

I recently held someone say, "decisions are the lifeblood of an organisation". As I listened to that I couldn't help but thinking that if they had a proper knowledge management framework in place then the lifeblood would flow better but also it may actually be the correct blood that was flowing around to the correct organs at the correct time in the correct quantities.

Knoco Ltd

July 6, 2009

Important Things Get Audited

I was at a conference recently and during one of the coffee breaks one of the delegates made the remark, “Important things get audited”.

As we explored this further it transpired his position was that anything that was important to his organisation was the subject of audit so by default if it wasn’t important it wasn’t audited. He then ventured that as they didn’t audit their knowledge management processes this must mean that it wasn’t important to the company.

So do you audit your knowledge management processes?

I am currently in the final stages for writing the report for an organisation who wished us to audit their knowledge management processes and compare that against our benchmark data. I guess they must value knowledge in that organisation.

Knoco Ltd