Knowledge Management and Smart Operations

I am just putting the final touches to the presentation I will be giving at the Smart Operations Conference next week in London, UK. The conference organisers, IQPC, have asked me to talk about how organisations can harvest their knowledge and use it to update their standards and procedures leading to best production practices and reduced costs. Of course once the standards and procedures have been updated they then need to be applied.

As I was putting the presentation together I created a mind map that I could use to ensure that I had covered the main points in the presentation. It wasn’t my intention to create a mind map that was exhaustive in nature but rather something that I could use to prompt me once I had drafted the presentation. I thought you might find it interesting to see some of the main points that I covered in the mind map;
• The challenge facing industry and project managers in terms of skills availability, retention and application
• Feedback on research into effectiveness of lessons learned systems
• Some of the barriers that impede the use of standards
• Some of the factors that you need for knowledge harvesting
• Moving beyond lessons learned
• Driving to excellence through standardisation
• Managing lessons
• Situations where new knowledge is created
• Enabling factors such as technology and communities
• Governance, metrics and monitoring

I hope to see you at the conference; the focus will be on applying knowledge to improve operational performance.

Allegedly in historical times if a clan wanted to get rid of someone but didn’t want to kill them they burned their house down. From this the expression, ‘to fire someone’ was born meaning to get rid of them.

Knoco Ltd