I was at a conference recently and during one of the coffee breaks one of the delegates made the remark, “Important things get audited”.
As we explored this further it transpired his position was that anything that was important to his organisation was the subject of audit so by default if it wasn’t important it wasn’t audited. He then ventured that as they didn’t audit their knowledge management processes this must mean that it wasn’t important to the company.
So do you audit your knowledge management processes?
I am currently in the final stages for writing the report for an organisation who wished us to audit their knowledge management processes and compare that against our benchmark data. I guess they must value knowledge in that organisation.
Knoco Ltd
July 6, 2009
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