I have just uploaded a new video clip in which I relate the story of creating a knowledge asset for a technology company. You can watch it here or here.
In the clip I tell how I was commissioned to create a knowledge asset for a company who had recently built a technology plant. They thought that the focus of the learning would be about ‘hard things’ like foundations, commissioning or early production runs. As it turned out the main learning was about how to negotiated with governments at national and local levels; how to obtain permits; how to work with trade unions etc.
When you are creating a knowledge asset while it is important to capture that ‘obvious’ learning be careful you don’t miss the learning that starts to appear when you interview someone and engage them in a dialogue. In this example that proved to be the most useful learning as they could use it when they subsequently built plants in other countries.
Knoco Ltd
June 29, 2009
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