Knowledge retention is a very popular topic. We are all familiar with the issue and that of the aging workforce but the challenge is doing something about it.
Knowledge harvesting has become a common term used to protect a company against loss of knowledge especially associated with people leaving the organisation. In an ideal situation you should be constantly mapping individuals against your key company knowledge and ensuring that there is a process in place to ensure that their knowledge is made available to others in the organisation. However in some instances this isn’t possible and you need to do something just before the individual leaves. Knowledge harvesting is an excellent process in this situation.
I have written about this for May 2009 edition of IK Magazine. You can download a reprint (no need to register) here.
Knoco Ltd
June 2, 2009
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